281. What’s the problem?
282. The sweater is out of shape.
283. The color is gone.
284. It doesn’t work as well as the advertisement says.
285. We’ll soon give you a satisfactory reply.
286. Our store has a special department to handle customer complaints.
287. I’ll get our manager on duty at once, and you can speak to him.
288. We can try and repair it for you.
289. We can either give your money back or change you another radio.
290. I can give something else, if you like.