791. I’m sorry, I didn’t understand you.
 
 792. Would you please speak it loudly
 
 793. I beg your pardon.
 
 794. I’m sorry, I can’t, because it would be against our company regulation.
 
 795. I’m sorry, we’ll refund you.
 
 796. Sorry, that can’t be helped.
 
 797. We’re sorry to have inconvenienced you.
 
 798. Please don’t feel bad about it.
 
 799. I apologize for what I said just now.
 
 800. I hope you will pardon me for my negligence.
Situation 80: Apology – Business English for Listening
        791. I’m sorry, I didn’t understand you. 792. Would you please speak it loudly 793. I beg your pardon. 794. I’m sorry, I can’t, because it would be against our company regulation. 795. I’m sorry, we’ll refund you. 796. Sorry, that can’t be helped. 797. We’re sorry to have inconvenienced you. 798. Please don’t feel bad about it. 799. I apologize for what I said just now. 800. I hope you will pardon me for my negligence.