English for Communication, tag của

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Situation 19: Transferring a Call - Business English for Workplace

181. Hello! This is Ms. Tanaka of East Corporation. 182. Hello, this is Ms. Kimura. Can I talk to Mr.Brown? 183. I'd like to sp May I have the International Department? eak to Mr. John Brown, the manager of the Export Section. 184. May I have the

Situation 20: Meeting - Business English for Workplace

Kim Thư, Thành viên của

191. Will you wait a moment, please? 192. Do you have an appointment with him? 193. Mr.Brown, I've benn informed of your visit. 194. I have a car waitinh outside to take you to our head office. 195. I was nice of you to come and meet me. 196. I'm at

Situation 21: Introducing the Company - Business English for Workplace

Kim Thư, Thành viên của

201. Could you tell me a little about your company? 202. Glad to send you all possible information on our products. 203. We started up in Tokyo in 1967. 204. The price list is not readily available. 205. We've been in business for over 30 years.

Situation 22: Giving Out Greetings - Business English for Workplace

Kim Thư, Thành viên của

211. It's been nice seeing you. 212. I couldn't have done it without you. 213. Please give my best regards to Ms.Green. 214. I look forward to seeing you again. 215. I'll see you in Los Angeles next month. 216. I hope to see you in Japan sometime.

Situation 23: Meeting a Partner - Business English for Workplace

Kim Thư, Thành viên của

221. I would like to see Mr.John Brown of the Sales Department. 222. I have an appointment with him at 3 o'clock. 223. I would like to visit the International Deparment. 224. Where can I find the Sales Department? 225. It's nice to meet you,

Situation 24: New Product - Business English for Workplace

Kim Thư, Thành viên của

231. Has your company done any research in this field? 232. If you are interested, I will prepare a list of them. 233. I would be obliged if you could provide us with a brochure which lists all your products. 234. I understand. Perhaps you could

Situation 28: Compensation - Business English for Workplace

Kim Thư, Thành viên của

271. If this coat doesn't fit, you may bring it back later. 272. If there's something wrong with it, please come back to me. 273. You may exchange it for something of the same price 274. Do you have the receipt? 275. We will make good on this

Situation 25: Overseas Conference - Business English for Workplace

Kim Thư, Thành viên của

241. Have you applied at the embassy for a visa yet? 242. I hear you're being sent to Madrid for the annual conference. 243. Being able to go to the conference sounds like such a great opportunity. 244. All I had to do was fill out the paperwork and

Situation 26: Gossips - Business English for Workplace

Kim Thư, Thành viên của

251. T-shirts of this brand are especially popular with young people. 252. This is a newly developed tonic without hormone. It is suitable for middle-aged and old people. 253. It sells well both in China and abroad and enjoys a good fame. 254. It is

Situation 27: Bargaining - Business English for Workplace

Kim Thư, Thành viên của

261. Sorry, but I can't make it any cheaper. 262. How much would you like into be? 263. You can't get this make for less anywhere else. 264. Our manager has agreed to give you a 5 percent discount. 265. Considering the quality, it is worth the

Situation 29: Complaining - Business English for Workplace

Kim Thư, Thành viên của

281. What's the problem? 282. The sweater is out of shape. 283. The color is gone. 284. It doesn't work as well as the advertisement says. 285. We'll soon give you a satisfactory reply. 286. Our store has a special department to handle customer

Situation 30: Ordering Goods - Business English for Workplace

Kim Thư, Thành viên của

291. Hello. Is this the bakery? 292. I'm sorry, but the line is busy at the moment. 293. Could you please prepare a bouquet of flowers? 294. I'd like to order 3 boxes of beer. 295. Can I have your full name, address and phone number? 296. Can I

Situation 31: Complaining - Business English for Workplace

Kim Thư, Thành viên của

301. The arrival is almost on month behind schedule. 302. You sent the wrong items. We ordered the newest model, but you sent us the older models. 303. I have a complaint about your last shipment. 304. The last shipment we received from you was

Situation 32: Entertainment - Business English for Workplace

Kim Thư, Thành viên của

311. Which floor has restaurants? 312. The souvenirs shop is on the second floor of the restaurant. 313. Where is the reception areas in your restaurant, please? 314. Where can I see a football match in Beijing? 315. It's about 500 meters

Situation 33: Handling Unexpected Problems - Business English for Workplace

Kim Thư, Thành viên của

321. I'm sorry I can't, because what would be against our store regulation. 322. I'm sorry we'll refund you. 323. We're sorry to have inconvenienced you. 324. I'm sorry, miss, but this watch is beyond repair. 325. I apologize to you for our mistake.