Situation 18: Telephoning - Business English for Workplace
Situation 18: Telephoning - Business English for Workplace, 301, Kim Thư,
, 10/09/2013 16:21:48171. Hello, East Corporation, good morning. May I help you?
172. Sales Department, may I help you?
173. Jane? Good to hear from you. How are things?
174. May I ask who’s calling?
175. May I have your name, please?
176. What section are you calling?
177. I’ll put you through to Mr.Tanaka.
178. Thanh you for waiting. Go ahead, please.
179. I’ll connect you with the department.
180. The line is busy.
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